At LLHH, we are committed to protecting your privacy and ensuring a safe and secure experience when using our platform. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Personal Information: When you create an account, make a booking, or interact with our services, we collect personal information such as your name, email address, phone number, payment details, and booking preferences.

1.2 Usage Data: We may collect information about how you use the LLHH Platform, including your device information, IP address, browsing activity, and interactions with content.

2. How We Use Your Information

2.1 Booking and Service Fulfillment: We use your information to process bookings, provide you with relevant information, and fulfil your service requests, such as arranging concierge services and private chef bookings.

2.2 Communication: We may send you updates, booking confirmations, promotional offers, and other relevant information regarding our services.

2.3 Improvement and Personalisation: We use your data to improve our services, tailor recommendations, and enhance the overall user experience on the LLHH Platform.

3. Sharing Your Information

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party partners to fulfill booking requests, process payments, and provide services such as transportation, event planning, and concierge.

3.2 Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, property, or the safety of our users.

4. Data Retention

4.1 Storage Duration: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements.

4.2 Data Deletion: You can request the deletion of your personal data at any time by contacting us at llvrhomes@gmail.com.

5. Data Security

5.1 Security Measures: We employ reasonable security measures to protect your data from unauthorized access, alteration, and disclosure. However, no data transmission method is 100% secure, and we cannot guarantee complete protection.

6. Your Rights

6.1 Access and Control: You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly.

6.2 Opt-Out: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or contacting us directly.

7. Changes to the Privacy Policy

7.1 Updates: We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on the LLHH Platform, and the updated Privacy Policy will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about our Terms and Conditions or Privacy Policy, please contact us at: llvrhomes@gmail.com

LLHH Customer Support